Who We Are?
We are Axis Academy, your trusted source of education in the investment and finance sector. We set our students, experienced traders, and novice learners with our expert coaches. By incorporating AI tools on our platform, our coaches made informed decisions about teaching the students efficiently.
The Information That We Collect
When you visit Academy’s website at https://www.axisacademy.co/, we may collect some data. The data collection process happens automatically. Whether you visit our website by registering or without registering, we will collect some data in both circumstances.
The Types of Information We Collect
We will collect various types of data from you, including:
– Your personal identification information (name, email address, contact details)
– Demographic information (age, gender, location)
– Technical information (IP address, browser type, device information)
– Usage data (pages visited, actions taken on our website or app)
How We Source Your Information
When You Sign Up
Your name and email address are required when you sign up for our newsletter.
We will seek your permission before using your name and email address to send you our newsletter, which includes details about our products and other information we think you might find interesting.
You can change the permission to stop us from sending you the newsletter at any time.
We may collect information directly from you when you provide it through forms, registrations, or when you communicate with us. We may also gather data automatically through cookies, log files, or other tracking technologies. Additionally, we may obtain information from third-party sources, such as social media platforms or business partners, as permitted by law.
When you purchase a course from our website
When you purchase a course through our platform, we request your name, address, contact phone number, email address, and credit card information. We also record your IP address.
We will use your information to process your request, send you offers, and verify your credit card information for your purchase. Your email address will also be used to send you a receipt, and we reserve the right to call you to discuss your purchase.
We need this information to complete our agreement, process your payment, deliver your services, and fulfill other obligations. By law, we are required to keep track of your IP address to prove that the appropriate tax was charged on the purchase.
When you submit an inquiry on our website
When you inquire through our website, we require your name, contact phone number, and email address.
We use this information to respond to your inquiry, including providing you with any requested details about our services. We may email you several times after your initial inquiry to gauge your interest in our response and ensure your satisfaction. We will act this way based on our legitimate interest in disseminating accurate information before a sale.
When you post a review
We keep your name, email address, and IP address when you post a review about us.
We use this information to inform prospective customers about our goods and services. Your name and the review’s content (but not your email address or IP address) may be made available to the public on our website. We’ll do this based on our rightful desire to market our goods and services.
When you participate in our feedback questionnaire
When you participate in our feedback survey, we record your name, email address, and the responses you provide to our questions about our products and services and how you use them.
When you download a sample document, PDF, or guide
During your request to download a sample document, such as a trading plan, infographic, or PDF document, we ask for your name, email address, and phone number.
With the help of this data, we can email you a download link for the requested file. Following your download, we might email you to check on your interest in our services.
How We Use Your Information
Any data we obtain from you may be applied in one of the subsequent ways:
- In response to your inquiry: Your personal information will be used so that you can receive information about the educational opportunities at our academy where you have expressed interest.
- To make your experience more personal: Your information enables us to address your specific needs more effectively and support your application to different educational programs.
- To make our website better: When you send us emails directly, we process information about you. We work hard to improve our website offerings based on the data and feedback we get from you.
- To enhance clientele service: Your information lets us quickly address the customer support needs of our users.
- To distribute recurrent emails and newsletters
- To run a promotion, contest, survey, or other website feature
- To send details and updates regarding your request, company news, updates, promotions, details on associated courses or services, etc.
We May Collect Your Data Using Cookies
Cookies are tiny files that a website or its hosting company transfers to your computer’s hard drive via your web browser (if you permit this). Cookies help our system identify your browser and record and remember specific information.
You can still use our service if you don’t want to accept cookies, but the functionality of our website may suffer as a result.
How We Protect Your Data
Your name and email address are stored on a third-party cloud-based CRM database. Your data will be protected in accordance with legal requirements because the company has contractually agreed to provide adequate safeguards.
We never make any automated decisions about using your data.
How We Share It
As previously mentioned, we give your data to third parties so they can help us in operating it. To better comprehend how Site users interact with it, we also use Google Analytics.
Last but not least, we might also disclose your Personal Information to abide by relevant laws and regulations or to defend our rights in any other way.
Your Rights On The Information
Delete or stop using your data
You can opt out or delete your data anytime by selecting the unsubscribe link at the bottom of our emails or logging into your student account. You can unsubscribe by phone or email as well. Our contact information can be found under the heading “Contacting Us.”
Obtain your data access
You can contact us by phone, email, or by logging into your student account at any time to request access to the information we store about you. You can ask to have the data corrected as well. Upon request, your data may also be transferred. Additionally, you have the right to request a restriction on processing your data or, per applicable law, to object to the processing. Under “Contacting Us,” you can find our contact information.
How do we safeguard your personal information?
When you make a request or enter, submit, or access your personal information, we will take several security precautions to keep your information secure.
These security precautions include role-based system access, regular software updates, backups, firewalls, and hashed/salted password protection. Additionally, we employ SSL (Secure Sockets Layer) technology to guarantee that your data is completely encrypted and transmitted securely over the Internet.
For How Long We keep your information?
Personal information will only be kept for as long as is required to fulfill the purposes for which it is processed and not more than 24 months after its last use. Please be aware that personal data may be kept longer to comply with legal obligations, resolve disputes, or uphold our agreements.
Changes To Our Privacy Policies
This privacy statement will be occasionally updated to reflect changes. For instance, we hold the right to change our policies for any modifications to our procedures or for any additional operational, legal, or regulatory reasons.