Their advice / the hotels advice is to put our 3 month old baby in the bed with us.. which is against all safety guidelines. Claim your profile to access Trustpilots free business tools and connect with customers. Error: We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. Luckily, I double checked directly with the resort and it turned out Stayforlong never actually reserved my stay. reward holiday makers with the best hotel offers the more nights they stay. That was unsatisfactory.I had to go to the credit card company for help. I have booked and stayed at a hotel in July/August 2019 and all went well. HOWEVER I was advised that I have accrued 35 in my StayWallet b After reading mixed reviews, I booked with them because I got my dream hotel. Please do not book with this company!! Fecha de la experiencia: 23 de diciembre de 2022, Hola Ricardo Paz,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. I've done the research of the hotel independently before, so wasn't surprised how it looked etc. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Fecha de la experiencia: 06 de abril de 2023, Hola Carmen,Estamos muy contentos de que todo haya ido bien. I had to arrange alternative accommodation urgently and had to ask for at least an apology. Then the hotel charged me for the hotel as well. The actual amount was charged from our credit card.Didn't need to contact the Stayforlong, so cannot comment on that. We had a very straightforward stay so didnt need to contact them for any support therefore cant comment on that. I just saw the reviews on Trustpilot and the same issue happened to me.Booked the Baron Palace, Egypt in February, and when I accepted the dates, the booking confirmation was a shown a week later. Before you going on holidays using stayforlong better confirm with hotel your booking as you may end up on the beach. It was aggravating to say the least. Click here to Cancel your Reservation or Resend Confirmation Email. WebRe: stayforlong.com 3 years ago Save Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. They hated we had booked breakfast as well . Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. We did contact Stayforlong, and thats were it got really silly, all of a sudden they couldnt understand simple email contents , What do you mean no gym? WebFor immediate assistance, to cancel your reservation, change dates of your reservation or for billing concerns please use our toll-free number 855-956-2201. Did you actually book twin room ? Please review your cancellation policy on your confirmation email before canceling your reservation. No hotel confirmation number. VIP Deals are for members, who sign in and save 5% to 15% on named hotels. Stay away they are fraudulent and will take your money! Saved our annual leave days for this trip and we had to cut short our holiday because upon our arrival we had to book another hotel for double the price because your company didnt pass on the information of our delay. accommodations so they can live long-memorable experiences. I took a snap shot of my booking confirmation and it was clearly showing that pay later option I had choose Yet they were saying otherwise.Unless its some error created by network on the web page.So it started on a bed foot but absolutely enjoyed the whole hassle free holiday experience. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. I was sceptical because of some of the reviews, but everything was ok (with the reservation), except that no one answers the phone. Very, very disapointed. So I did not hesitate and I finally booked it. They said they would check it and did nothing. Edited: 3 years ago It goes against our guidelines to offer incentives for reviews. more. To tell the truth I was a bit anxious about making a reservation on line with a company situated far from Canada but the price was great and finally everything went very well. How Stayforlong get better prices in hotels and accommodations. It did saved us some money booking with them :). If it seems too good to be true, it is. I supposedly booked a resort with Stayforlong at a very good rate -- better than any other site. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Hotel couldn't find our reservation, but checked us in as it was just me and 6 year old daughter and late New Years Eve. El bao es pequeo pero ya lo sabamos por otras reseas.An as repetiriamos. Check the information on your booking confirmation. decided to make them the center of our efforts. We booked a 2 night stay for 2 x adults and 1 x infant, requesting a cot for the room. I lost out on $456. Flitwick manor had no confirmation of our stay. Find the answers you are looking for with our frequently asked questions section. Customers save the most on their accommodation and get to enjoy longer vacations at the best Last year we booked a 2 week package holiday to Cancun which was for August this year. The longer you stay, the less you pay. WARNING!!!!!! Can you please check this email so we can look in to this further for you.Best regardsThe Stayforlong Team, Company cancelled my hotel I have paid them for been asking 3 days for it to be rectified or refund my money and still nothing, I have booked online for albufeira. We were supplied pictures of bathroom facilities before and after booking. How Stayforlong get better prices in hotels and accommodations. I get the comfirmaticion at ones. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. Verification can help ensure real people write reviews about real companies. Thank you.Best regardsStayforlong Team. Hotel didn't got booking confirmation from Stayforlong in a two days, so when I come to hotel I must call to Stayforlong by phone and ask to send confirmation of my booking to hotel. From our experience I would highly recommend it! The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. TO ANYONE OUT THERE WHEN YOU BOOK YOUR NEXT HOTEL RESERVATION YOU SEE THE NAME STAYFORLONG PLEASE DO NOT USE THEIR SERVICE THEY ARE A SCAM. Unfortunately, I read these reviews too late. stayforlong manage my booking. Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong. Copyright 19962023 Turns out the booking was in my mums name as she had paid on her credit card. Do NOT give them the code! If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. WebStay longer and get greater discounts. CD player etc etc etc. Of course not using you before we had no idea . Fecha de la experiencia: 01 de febrero de 2023, Dear Eva,Thank you so much for your review.We are sorry to hear about the inconvenience we have caused you before your trip to the holiday. My child became unwell and was not able to travel due to his medical condition. The beach is beautiful. Thank you.Best regardsStayforlong Team, The process was efficient. I had booked reservation for 5 people including my child. Thank you.Best regardsStayforlong Team. Hotel still available on their site but the huge price increase. We were half board but got fed up with it and ended up going out to eat. Europe backpacking trip (Paris/Berlin/Alps/Croatia/France). Pretty shady operators if you ask me. If I had seen them before, I probably did not use the services of this website. Efter a few day back home i asked for a refun, they answered that its come to take there months, to day it has been 7 months ago; they dont answered the phone and any money back. Hotels attract better customers because they are holidaymakers who stay more nights. Estimada Laura,Sentimos mucho lo ocurrido y le agradecemos que nos lo haya comunicado.Le agradeceramos que se pusiera en contacto con nuestro departamento de atencin al cliente lo antes posible enviando un correo electrnico a claudia@cx.stayforlong.com para encontrar una solucin a su caso.Sin duda, su comentario nos ayudar a mejorar nuestros servicios.Saludos cordiales,Equipo Stayforlong. Totalmente recomendable . Takes days to receive return emails from Emily. Booked the Absalon Hotel in Copenhagen through Stayforlong. I booked the Titanic Royal for 2650 with Love Holidays and these guys have it advertised on a "black friday deal" for 2000 today. Stay for long sent me mail saying its cancelled due to supplier mistake and they will refund me my money This cause me lots of problems with my family and it's not professional to do this . A: Can you please provide us with your voucher number and the last four numbers of the credit card used and your full names.Thank you.Best regardsStayforlong Team. I chose to use Stayforlong due to their cheaper prices for hotels. Solicita reseas tanto positivas como negativas, Ha contestado el 62% de las opiniones negativas, Contesta las opiniones negativas en menos de 1 semana, Directrices de Uso para autores de opinin. See you soon Best regardsStayforlong Team, I have booked a hotel 4 days ago, and I still didn't get HCN hotel confirmation number and the hotel doesn't have my reservation yet. Horrible. STAY AWAY! Stay for long.be careful what you are booking. Hotels attract better customers because they are holidaymakers who stay more nights. I booked on a high season in a 5 stars resort in RAK, the price was perfect & i found the same options which i choosed in my booking (Sea view + Half board)Thanks. We offer competitive rates for long-term stays because we believe these types of holidaymakers The hotel agreed to refund me so that I could get a better hotel, but the company refunded only 80%of what they owed me. 2023 Trustpilot, Inc. All rights reserved. Change or cancel a rail booking. Todo el proceso on line de seleccin de hotel, fechas, disponibilidad, pago fue sencillo y gil!Lo contratado fue realmente lo servido y finalmente el precio fue muy ajustado.La verdad es que vuestro modelo me parece muy apreciable! I asked Stayorlong for the $36 cancellation fee back and they refused to refund that, despite never even making a reservation for me. So I have to pick my favourite child and leave the rest behind? Hotel did manage to contact stayforlong the next day and all was sorted!Granted, we were lucky the person on reception was amazing, could have been a different story if he wasn't! It is very stressfull because we have to leave on wednesday already..HELP US please. We have more than 70 million property reviews, and they're all from real, verified guests. Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). Very bad service and I might take legal action . Each time they promiss us that the will check it but still nothing. I will never book or recommend anyone to book with stay for long. They are a 4th party reservation firm with zero authority to process payments or assist in any way. The most likely explanations for Stayforlong code not working involve: the code has exclusions, the code might have removed, the code can not be transmitted or can only be used once. Todos los derechos reservados. primero porque daba "error" y luego de ms de 100 intentos no pudimos completar el pago. This is the version of our website addressed to speakers of English in New Zealand. Ms noches, mayor descuento. I returned from my holiday 2 days ago and I am still not received any effective communication from them! The combined discount on all three compared to booking on a leading well-known competitor website was 2000 across a 10 day period. Sin ningn problema y una de las webs ms econmicas que he encontrado. never use them again, bad company. WebGenuine company. I booked my hotel reservation, for some reason my reservation didn't get confirmed the next day stayforlong canceled my hotel reservation so I asked for my $456 to be refunded back to my credit card account they refused to do it. There is no free lunch. So I did not hesitate and I finally booked it. Companies can ask for reviews via automatic invitations. It goes against our guidelines to offer incentives for reviews. They billed my Am. La calle es tranquila y residencial. I couldnt confirm with the hotel before arrival. I was looking at hotels in Egypt through Kayak and a link to stayforlong, the price is excellent but I'm worried that there isn't any buyer protection, ABTA/ATOL, that you get if booking through a UK travel agent Is it worth the risk? Don't know what's happening on there booking system but entered the correct dates then when I had confirmation it booked a totally different date. From booking on line got the vouchers emailed through quickly. Suggested companies are based on peoples browsing tendencies. What an amazing company. Fue excepcional, rapidez en la gestin y en la comunicacin personal a mi corrro as como buena estancia en el hotel.Respecto al precio, el mejor de todos los buscadores para larga estancia (fue para 5 noches) , ni Booking, ni Atrpalo, Edreams, Rumbo, etcPor supuesto volver a reservar con ellos. I contacted Emily to get internal hotel reservation number. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres We booked a hotel stay through them and had multiple charges on our credit card! Hotel replied in two days saying everything is fine and they have all my information saved in their system. player in every room. Llamando a los hoteles para verificar la reserva, y todo ok. Im getting worried now because I need to pay it off. It goes against our guidelines to offer incentives for reviews. We only had to pay a small deposit initially which is great cause plans can always change and then the remainder a week before. X card without telling me when I made a reservation with them, and also apparently did not tell the hotel either.I paid the hotel only to discover that Stayforlong had billed my credit card as well.They are "disputing" the dispute and refuse to refund the charge. However, I am eagerly anticipating its arrival. Anyone can write a Trustpilot review. travel industry, developing new products and connecting our travellers with the best And 2 days before chick in . They have now told me I have lost my all together. Here are 8 tips for writing great reviews. So thank you guys , Hi Adnan KavakThank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. !This company is absolute scammers. Scam company please avoid, after I have made the booking and after taking the money from me they have asked me for extra money and when I said I want to cancel they said will send you your money back after 12 weeks, yet I have received nothing from them. Trabajamos con especialistas y tecnologa avanzada para salvaguardar nuestra plataforma. WebNFTs Simplified > Uncategorized > stayforlong manage my booking. There was a C.D. WebWhether youre looking for hotels, homes, or holiday rentals, youll always find the guaranteed lowest price. I should of known when I received a message from my bank asking me to authorize a suspicious transaction. STAYFORLONG is HORRIBLEI would never recommend Stayforlong to any of my friends and family, the customer service was horrible is the worst I have ever experienced. They kept telling me that they'd give me a credit on account. Hi Giorgia,Thank you so much for your great review!Our team works really hard to offer the best deals and a great traveling experience to all our customers!We hope you keep staying for long with us! They do indeed have a number but wont give it out to anyone to prevent people getting ahold of actual people. Anyone can write a Trustpilot review. Mi nombre es Nahuel Ignacio felici +5493515922448, Fecha de la experiencia: 08 de diciembre de 2022. Y no ser la ltima!! ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. A: This is why our team works hard to shake the Members who are extremely knowledgeable about this destination and answer travellers questions frequently. However, not knowing this site at all, I did some research afterwards. Here are 8 tips for writing great reviews. The more nights you stay, the less you pay. The only thing this company appears to be good at is destroying people's hope of a stress free holiday. They managed to get $33 from me as a reservation fee. According to my bank the charges were valid, my bank cannot refund me. We realized that these customers deserve enhanced benefits to enjoy longer holidays and LA PEOR PLATAFORMA PARA RESERVAR, EN MI CASO IBA CON MI MARIDO MI BEB DE 15 MESES MI HIJA DE 5 AOS Y MI MADRE DE 64 AOS, RESERVAMOS UN HOTEL EN CUBA EN LOS CAYOS DE SANTA MARA EN UN HOTEL TODO INCLUIDO, 6 HORAS DE LA HABANA HASTA LLEGAR A LOS CAYOS Y RESULTA AL LLEGAR AL HOTEL NO TENAMOS RESERVA POR PARTE DE STAYFORLONG, ME HABAN MANDADO EL LOCALIZADOR Y LA CONFIRMACIN A MI CORREO ELECTRNICO PERO EL HOTEL NO HABA RECIBIDO LA RESERVA Y NO TENAN COSTANCIA NI SIQUIERA DEL INTERMEDIARIO CON LOS QUE TRABAJAN STAYFORLONG. Personal amable, habitacin amplia, con buena calefaccin ubicacin accesible en zona llena de hoteles similares. We use dedicated people and clever technology to safeguard our platform. I cannot get in contact with stayforlong support. For questions please contact our Support Team at. I have never used this company. Everything was absolutely ok, no problems with booking, payments and communication. Absolutely disgusting service by this company , I booked a reservation with them for a hotel stay for my wedding , due to Covid this had to be postponed and changed to a later date , I informed the hotel directly who were happy to make these changes then spoke with stay for long who had already taken payment for my stay at this point and was informed payment would be made to the hotel. Actually everything was flawless, booking confirmation was immediate. Vi tilbyder forskellige betalingsmuligheder, der passer til dine behov Gratis afbestilling tilgngelig FINAL UPDATE I have just returned from my 10 day stay in Mexico. Everything went very well. No worries with the booking or the hotel. I received th TERRIBLE COMPANY. You can pay later. Its up to you! We had a great holiday. Got what we booked, no problems. Would use again I recently booked via Stayforlong hotel in Spain but I was very concerned by som Very nice hotel, the beach is exceptional, the rooms very clean, the pool awesom Completely destroyed our excited for our vacation. Esta vez no tuvimos ningn contratiempo en el check-in ni el check-out. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. I have not received the hotel confirmation number (HCN). For any modification, please contact us directly at 855-956-2201 or by email to [emailprotected]. Nuestras directrices no permiten ofrecer incentivos a cambio de reseas. We did communicate with you guys about our delays and flight cancellation. AHORA ESTOY LUCHANDO PARA QUE ME DEVUELVAN EL DINERO, LA PEOR EXPERIENCIA DE MI VIDA CON ESTA EMPRESA. I booked accommodation for July 2020 last year and Im still waiting for a refund. Fecha de la experiencia: 15 de abril de 2023. How Stayforlong get better prices in hotels and accommodations. Mandan el mail de confirmacin. There is no phone number and the emails they send back are deliberately vague. They held you responsible Stay forlong for not informing them , Im pretty sure we didnt get the room we booked however the one we got was ok. Holiday Planning - How do you Protect Yourself?
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