You must enter the address to which the card being used is registered in the card address box provided on the payment page. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. The Sage Pay Server is expecting "Status=" to be the first characters in the response. The Transaction has already been Refunded. The CardNumber field should only contain numbers. Your transaction has been Authenticated successfully. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Invalid Amount field format. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The value which is being sent accross in this field is more than this. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. If the monitor page is showing everything normal please contact Sage Pay directly. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. Dear Sir, I'm a developer and i'm deploying Authorize.net ARB API to client website. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. A transaction is unable to be registered without this information. The BillingAddress field which you have provided is longer than what is allowed. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. and then fed in to the curl http header as. More than 50,000 rows returned. Authentication credentials are missing or incorrect. You can only AUTHORISE an AUTHENTICATED transaction. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. User authentication failed due to invalid authentication values. This can be used to describe the goods being purchased or the nature of the transaction. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. AVSCV2 rule not added. Unfortunately, we are unable to process transaction values outside of these ranges. to fix issue with successful transaction when 3DSecure failed we should apply rule Perform the 3D secure authentication for price range like 0.1 - 1000 for example - Eldar. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. Error parsing the request XML. There is a problem with the details that have been entered for a European Payment Type. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. Original transaction was not a billing agreement. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. We also return to you the 2 digit Decline Code from the bank. Authentication values are missing: 1002: 401: Authentication failed: 1003: 422: Missing mandatory field: 1004: 422: Invalid length: 1005: 422: Contains invalid characters: 1006: 404: . Please contact support@sagepay.com if you need this reset. The Billing Phone contains invalid characters. You cannot set the administrator password using vspaccess. Check the format of your request message. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. The CardHolder field in the transaction registration POST can only contain up to 50 characters. Please try again. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. To help you fill in the blanks: 1 Transaction failed registration. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. A valid card number has not been supplied in the Card Number field. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. You can only return reports at monthly intervals. This is an important field as it allows us to identify and process the transaction through your account. Your system should be storing this information and be retrieving it from your database when performing the above actions. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. Please provide different value. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. The Billing Address contains invalid characters. This Refund would exceed the amount of the original transactaction. If you are providing a value which has more that 200 characters then you will receive this system message. This URL must be http:// or https:// and be less than 255 characters long. The amount field you are passing through is invalid. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. Please ensure that you are posting this field with each transaction and that you use the correct value. That API, I understand, is implemented as a layer over the Direct API at the Sage Pay end. You will need to check the URL to which you are attempting to send your POST to. I tried removing the base64_encode function but this didn't have any impact. Values such as PAYMENT, DEFERRED, REFUND etc. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. whose number you've supplied in the CardNumber field. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. Refund can no be performed until original transaction is settled. This URL must be http:// or https:// and be less than 255 characters long. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. A valid is required. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. Handling the response and customer redirection Step 3. Monday - Friday 9:00 AM - 5:30 PM. 3 User on the Card Details Entry Page. Success! The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. Transaction not in paypal registered state. One or more of the specified already exists for the merchant number/currency combination. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. Check your code to ensure that you only use a fully qualified URL. Are you sure you want to create this branch? The PhoneID is not registered to any vendor account. Any other characters or lengths will produce this error. Please note that this only applies to Deferred transactions. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. The document/file requested by the client was not found. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. The RelatedSecurityKey does not match the original transaction. can not be less than 8 characters. I am busy with implementing payments using Sage Pay direct protocol 3.0 (4,0 unavailable yet as I understand) . Please check with our support team if you are uncertain which cards your account has been set up with. Incorrect Percentage value entered. Configure the settings page to suit your business. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Returned when a transaction is declined or rejected. This URL must be http:// or https:// and be no more than 255 characters in length. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. The total value of all REFUNDs can never ever exceed the original transaction value amount. Clear the response buffer to remove any header code, comments or HTML. Fraud screen detail does not exist for this transaction. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. as outlined in the VSP System Protocols. Any other values or characters will not be allowed and will result in this error message. Should be between 2.00 and 2.22. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The ApplyAVSCV2 flag is invalid. A valid value is required in the format 123.123.123.123. The Billing City contains invalid characters. The VendorTxCode has been used before. Your code should send only the first 100 characters if your description is longer than this. Provided vendor name does not exist in the system. If you are providing a value which has more that 20 characters then you will receive this system message. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. The GiftAid field specifies whether you wish to apply gift aid to the transaction. The TxType requested is not active on this account. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. Complete the Opayo Reporting setup to enable refunds. Specified already exists. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. You will receive this system message if you are passing an amount that is outside of the supported range. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. The crypt string has been encoded incorrectly. You are not passing the currency field through with your transaction. The number of authorisation attempts exceeds the limit. You will need to check your code to ensure that the field is sending the correct code. Go to the database, search for the table sales_oder_payment, in the structure of the table look for the field last_trans_id. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. No further action required. Please ensure that you only use a fully qualified URL. The card type field contain a value which specifies the card that is being sent to us. A valid ##### value is required, this should be either ##### or #####. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The TxType field determines how the transaction will be processed by the Sage Pay system. The details for this are as follows: . This will need to be provided in order for the transaction to be able to continue. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. You must also ensure that there are no spaces within this card number. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. Must have only one basket field specified. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. You have not provided us with the correct value within the VPSTxId field. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Values such as PAYMENT, DEFERRED, REFUND etc. The Vendor or Vendorname format is invalid. ATTEMPTONLY StatusDetail. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. The line item amount details do not add up correctly. Configure the Settings - Opayo Direct The Authorisation process failed, due to an internal server error. Q&A for work. The Email Message contains invalid characters. Not the answer you're looking for? If you receive this message, a code related error has occurred on the Sage Pay systems. invalid_scope: This error occurs when the scope provided is invalid or unknown. Please ensure that you are posting this field with each transaction and that you use the correct value. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. The StartDate is in the future. 0800 028 1662 UK. The server received an invalid response from the upstream server while trying to fulfil the request. The given vendorsurcharge cannot be found. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. A value of 0 (zero) indicates that no errors occurred and the transaction was approved. The response includes the following - VPSProtocol, Status . This value should be alphanumeric and 38 characters in length. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. Please try a different card. Please refine the search. Please check you code. For more information please refer to the protocol guides. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. The request to ABORT a deferred transaction was successful. Error (retrieving/updating or inserting) data. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. The vendor account does not support direct refund. Thanks for contributing an answer to Stack Overflow! The Delivery Surname contains invalid characters. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. 2. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. Overlaps with an existing rule. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001. Cannot authorise this card. Refunds are not allowed for this payment type. This value would have been sent back to you in the status response of the original transaction from Sage Pay. If no security code (CV2/CVV) has been provided, you will receive this system message. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. The Amount including surcharge is outside the allowed range. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. If no card address is provided you will be presented with this error message. Either an INVALID or MALFORMED response was returned. This Surcharge already exists (paymentsystem and currency combination). This is a notification system message to inform you that the transaction was cancelled by the customer. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. can not be less than 8 characters. - SSL 3.0 is enabled, Sage Pay does not reach servers that are using SSL 3.0. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. This vendor's rules require a successful 3D-Authentication. The resource requested is no longer available and no forwarding address is available. If you have received this system message, it is likely that you are incorrectly supplied the Expiry date. You will need to check your code to ensure that you are not send more than this. The request was unsuccessful to the server being down or overloaded. If you are providing a value which has more that 200 characters then you will receive this system message. E.g. A transaction is unable to be registered without this information. The Card Range not supported by the system. I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. The Delivery Address1 contains invalid characters. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. The Currency is not supported on this account. No successful transaction found within this duration. This URL must be http:// or https:// and be no more than 255 characters in length. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). How a top-ranked engineering school reimagined CS curriculum (Ep. Connect and share knowledge within a single location that is structured and easy to search. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. You will receive this error if you send an AccountType that your Sage Pay account does not support. To learn more, see our tips on writing great answers. 2. Can my creature spell be countered if I cast a split second spell after it? You must provide at least one ##### element within ##### node. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). Provided token id does not exist in the system. XML does not match the protocol. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range.
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