Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and Keep an eye on your inbox! Phones. You may also be able to move the router or extend the range by connecting it to an amplifier or repeater. Put Your Phone Closer to the Mobile Hotspot 8. All of the downloads are safe from the vendor's official website. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. The OnePlus phone showed 9.6Mbps. This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. This will reset the device and hopefully restore access to the Internet. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. Type the following command and press enter to flush the DNS. WebAlcatel LINKZONE 2 | T-Mobile Support Support Mobile Internet Alcatel LINKZONE 2 Popular help Troubleshooting Down with downtime! Have you checked your usage and made sure that it hasn't been all used? Select WIFI from the Settings menu. Try using the app again to see if it connects to the internet. You cant give it a separate name. $90.00 at T-Mobile. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. Imagine your mobile carrier only offered low-end smartphones. If youre an Optimum Mobile member and youre using a personal hotspot, your coverage is the same as your phones coverage. Here is how you do that on the host phone. Giving Reputation Points is a great way to show your appreciation for their work. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). The following is how you do that on your guests phone. Allow us to take a further look into this for you. Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. Ive been having the no internet problem for over a week after my linkzone worked fine for 2-3 weeks vincejrs 1 yr. ago https://youtu.be/4cpE6Kb1B9o try that video . Why are my attachments locked on Cold War. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. 2. Make sure the Wi-Fi of the device you're trying to connect to is working. There's this, and the Franklin T9, which costs $6 less. If youve ever been in this situation, you know it can feel absolutely miserable. Anybody have a solution? A WiFi hotspot is a place where people can get internet access, typically by connecting to a router. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. The Franklin hotspot has the same network performance, a slightly more convenient digital signal display, but a battery that's half the size of this one, so if you're going to go for a T-Mobile hotspot, go for the Alcatel LinkZone 2. Touch and hold Hotspot . Like Quote Userlevel 4 tmo_chris Employee 1269 replies 4 years ago Just checking in here to see how things are going. You can check and verify APN settings on your phone as follows. Repair guides for Android cell phones manufactured by ALCATEL. the is a network outage or some maintenance work done by the carrier. (This one doesn't.). All trademarks and service marks are the property of their respective owners. For business use, a hotspot line can be billed separately, which many businesses require. There was much less difference in uplink speeds. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. Basically, what you need to do is disable the password for your hotspot. did it work fine before? Enable the mobile hotspot. You can lower the risk of high network traffic cost over the data plan via volume alert function. Repeated tech support calls, network setting resets, and factory phone resets do not fix this. the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. Once its set up, you can tether a device to your phone and use the mobile data network. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. Save my name, email, and website in this browser for the next time I comment. Enter your phone's hotspot password. Update your devices software to the latest version via Settings System System Update Check for updates. Are you getting everything you need from your mobile network? Ask a question! T-Mobile's service plans run from $20 per month for 2GB to $95 per month for 22GB. 8. Check if your Internet Service Provider (ISP) is down. Was this answer helpful? Check the Network status on Mac: System Preferences > Network > Select iPhone USB. In essence, this means youve got internet access wherever you have access to data. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. You can turn this mode on your guest device and then quickly switch it back off. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. @estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. This is most likely a network problem, not a phone problem, John Wander If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? You can flush DNS to ensure it isnt causing any trouble. Consider Distance and Interference; Change Channel. Under "Related Settings", click Change adapter options. In four outdoor tests, the Linkzone got an average of 32.86Mbps down to the phone's 18.85Mbps. The quickest fix is to restart one or both. There's a power button and a WPS connection button on the back. (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. If you have an iPhone, your hotspot is named after your phone. Try to make sure your computer can recognize your iPhone via USB. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. The most likely culprit is a router or modem. The WPS button will usually be a physical button on your router. 2G uses less power than LTE does. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? All the system issues are fixedand your Android device will be restarted. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. Your Android hotspot uses a certain band and there are devices that only work on a specific band. Make sure the password is right. 1. Posted: Feb 19, 2021. This hotspot can't access any of that. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. It's unlocked, but because of its very limited banding, won't work well on any network other than T-Mobile's. New to the AT&T Community? New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Reset Your Connection and Your Hotspot 5. Android. The first thing you need to do is turn on the hotspot. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. This is much like entering a password to access a network, but its a code that changes frequently. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. You can check the method below to try to fix the hotspot connected but no internet issue. For Windows 11 users, from the Start menu, select All Apps, and $10 for 1 gig or $20 for 3 gigs. Tip: You can share your phone's mobile data with up to 10 other devices via a Wi-Fi hotspot. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. Sign up for a Slickdeals account to remove this ad. Rule Out Airplane Mode 4. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. While a smartphone can fill the void, there are tasks that demand the bigger screen of a laptop or tablet. That could boost signals if it was an option. First, you should check to see if the Wi-Fi or cellular signal strength is weak. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Turns out, many other people have also felt the pain of limited internet access, and theyve taken steps to fix it. We'll need some more details in order for us to better assist you: We'll be patiently awaiting your response. We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. You'll need it to login again. Last edited by TurboSri April 14, 2023 at 05:00 AM. You may unsubscribe from the newsletters at any time. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. Dedicated hotspots don't drain your phone's battery. This newsletter may contain advertising, deals, or affiliate links. This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. Choices. You can also change the name of your hotspot. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. But, before we do we're going to need some information from you. Devices are connected via WiFi but no internet connection. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Restart your computer you update all the drivers. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot The Best Mobile Hotspot Deals This Week*. Enter your zip code and email address on the promotion page and click "Check Availability Now". ), Make sure that the connected device is connected to the right hotspot. Say thanks! Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. If you have used all your data, you are done. Was this answer helpful? Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. Many WiFi hotspots are public, but some are less open. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. Yoyo Eckmeyer But the Linkzone's performance became frustrating indoors, where walls blocked and reflected signals. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. While this is very basic, you must make sure that your host device is properly connected to the Internet. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. I'm that 5G guy. did it work fine before? Step 2. Alcatel Linkzone 2 Mobile 4G LTE Wi-Fi Hotspot. Press CTRL + Windows + Q. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. Step 1.Pull down the notification bar from the top of your phones screen. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. While watching Roku, it suddenly stopped saying I was not connected to the internet. If youve ever connected to the WiFi at a coffee shop or the library, youve used a WiFi hotspot. You can now try to connect to your mobile hotspot and see if you can access the Internet. 3. Not everything can be done on a phone, so its nice to have internet access on your laptop whenever possible. Use your account information sent to your email to sign in and set up your account. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. My device functions properly, I'm paying for a service I can not use. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. Step 2. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. Press the Windows + X key and click on Device Manager to update a driver. Make sure airplane mode isn't enabled on your mobile device. It's comparable with the modem in an old Nexus 5, or another leading smartphone from that period. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Step 2.Tap Securityand select Nonefrom the options available on your screen. Under "Security," tap None. It connects to T-Mobile's network on LTE bands 2, 4, and 12, and has 3G bands 1/2/4/5. 00:25. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. If you're streaming or doing other high data-use activities on your devices, it can be difficult to do so with slower data speeds. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Now that you know how to use em, go take advantage of them! If you have found yourself in that situation, you have come to the right place. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Its an incredibly useful tool. It eliminates the need to manually enter a network name and password. Not having internet access is tough, especially in an increasingly connected world. After your first month, you will pay $10/mo. Step 3.Allow the cache partition to be wiped off and you will be good to go. This tutorial is about How to fix Mobile Hotspot Connected But No Internet Issue on Android. You can check the name of the shared network, ie. Why Does my Hotspot Say Connected but No Internet? PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Options. Scroll down and reset network ,it, Oct 24, 2019 by Do any other devices on your network have issues? With the carrier spreading low-band 5G nationwide and turning on 2.5GHz 5G in cities across the nation starting now, I'd like to think T-Mobile would offer solutions to let their subscribers use all the lanes on its new superhighway. 3. I had to call my carrier who informed me I was on a limited plan with my Alcatel and reached my data limit. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. T-Mobile's network has improved by leaps and bounds with time. New customers only. Windows. You should now be able to access the internet from your Alcatel Hotspot. If you are not sure how to go about doing that, the following will help you. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. Thanks Ester, the 24 hour format was off. Then, hit Apply. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Ashlynn Mosley, Mary Werner Step 3.Wait a minute and then turn the Airplane modeoption back off. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Like your phones apps, your phone itself also stores cache files. At the end of your next 30 days, you might want to up your data plan to 8 gigs. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. A good example isOptimums WiFi hotspots, which can only be used by Optimum subscribers. You can also tap the +(plus) icon to add a new APN. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. 2023 AT&T Intellectual Property. WebiPhone. WiFi hotspots tend to be named after where they are or who owns them, so look for names like Library WiFi or Optimum Hotspot. Once you connect, you may have to click through a website or provide some information if the hotspot isnt open to the public. The airplane mode on your phone disconnects you from all of the networks that you are connected to. Essentially, they allow your smartphone to work as a router. Otherwise, you can try the following: Ensure the app is updated. There are many possible reasons as to why your Wi-Fi is on but not working. Step 1. I don't know for how long, but it worked. @johnwander, pandana squad ' 4. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. WebFind the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. Check coverage with yourzip codeto see if you have access. Put Your Phone Closer to the Mobile Hotspot 8. Step 4. You can do this on both your host as well as the guest device to check if doing this resolves your problem. The softwarewillmatch the PDA code of your Samsung Device Automatically> Then click Download Now to download the firmware (If there is no matching PAD code, you need to put your device into recovery mode and get PDA code). The Device Manager dialog box will open. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Product-related questions? You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. Step 2.You will see your current APN. Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. WebHow do I do a factory reset on the Alcatel Linkzone? Router options are basic. Try to restart the device that provides the hotspot and the device that receives the hotspot. Better yet, theyre incredibly easy to use. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. With no external display, the device is configured entirely from a web interface. Lastly, if none of the above solutions have worked, then its possible that something is wrong with your router or other hardware. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. Step 5. I have an Alcatel 5059 with a $35 prepaid plan. If you encounter any issues, go back to the router page and verify that the wifi has been enabled correctly. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. It's just frustrating that this is essentially T-Mobile's only choice. A common sense answer should have been offered. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. Restart Your Alcatel Linkzone 2 2. Step 2.Tap Airplane modeand wait for the mode to be activated. ), That speed difference continues at a distance, too. Insert your SIM card and update your account settings to start using your Boost Mobile Service. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download Downloadthe latest version of DroidKit on your computer > Launch DroidKit > Connect your Android device andtap on System Fix mode. The Alcatel Linkzone is the only hotspot available for T-Mobile. I got four of these when they were a buck each last year. We prefer hotspots with more useful displays, like most of the options being offered by other carriers. You can try clearing the system cache on your guest phone and see if your issue is fixed. Overall, pressing the WPS button on your router allows you to quickly and securely set up a connection between your device and the router. Weak or spotty signals can interfere with your devices ability to connect to the Internet. Check That You Have Mobile Data 3. If you still have no internet after restarting, you can try several other troubleshooting steps. To fix this, you can change the current band for your hotspot, and the following is how you do that. @pandanasquad. You must have JavaScript enabled to use this form. WebAnswer It's possible that the line might need it's network refreshed. When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The Alcatel LinkZone 2 is a low-end hotspot that performs as well as you'd expect from its $90 price. Keep an eye on your inbox! for all windows & 100% safe. Beggars can't be choosers, and T-Mobile hotspot users have been beggars for years now. At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. Pick your phone's hotspot name. Simply hold down the Powerbutton and choose Restartfrom the options on your screen. What is a hotspot? (You need to enter the passcode if you enabled it. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. Do any other devices on your network have issues? The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. Want to get more out of your mobile network? This newsletter may contain advertising, deals, or affiliate links. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". Your host device uses your phones APN (Access Point Name) settings to connect to the Internet. Start by visiting the, Your Privacy Troubleshoot Your Mobile Devices Internet Connection 7. Various Android OS issues and problems can be fixed easily. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. Access Your Account: Use your account information sent to your email to sign in and set up your account. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. Troubleshoot Your Mobile Devices Internet Connection 7. There is no option for a guest network, and no built-in speed testing or parental controls. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Which one is a better deal depends on who's running a promotion. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. For Windows 10 users, from the Start menu, select Windows Accessories, and then select Quick Assist. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. The Linkzone has a power button on top and a micro USB port on the bottom, which you can use to charge it or connect it to a PC as a USB modem. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. Access Matched PDA Code and Download Firmware. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by MSRP $90.00. My options are to get internet from an outside source or increase my data usage on the Alcatel. Then, hit Apply. Step 2.Once you are inside recovery, select the option that says Wipe cache partition. Your subscription has been confirmed. 4. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. Approximately how many devices are you adding to your mobile hotspot? Improve Your Mobile Signal Strength 6. We hate to hear that you're not able to use your mobile hotspot of 1 gig. You can usually find the PIN code next to the WPS button on your router. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. 6. @tjwilson2174 wrote: Yes, my initial High speed data is used; but my devices have always connected at the reduced speed for the entire month of my prepaid term, both usb tethered mode and hotspot enabled.. In order to get your Alcatel Hotspot working, follow these steps: 1. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. But that's what T-Mobile is doing with hotspots. Under the back cover, there's a little label with the default password, the battery, and SIM and microSD card slots. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot.
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