/Annots [] Some customers have noticed a decline in service quality during the pandemic, Some customers have experienced permitting issues, ADT Solar customers who refer a friend can be eligible for a. ADT Solar also partners with Buildpro Roofing Specialists who can perform any roof repairs. We have physical offices to meet you in California and Georgia. If youre thinking youre going to save a few hundred bucks every month and you dont, thats a big differenceand you probably wouldnt have gone to the trouble to install the panels on your roof in the first place. /PageMode /UseNone /Filter /FlateDecode 25 0 obj The community protects each other from e.g. ADT Solar announced in September 2020 that it became the first solar contractor in the U.S. to install LG NeON 355 watt solar panels, a new solar panel offered by LG. /Resources << Some customers have reported damage to the roof after SunPro Solar came out to install the panelsand that they couldnt get the company to come back and fix it. Panels produce more power than I use on a sunny day. n The company is available in 22 states nationwide. The number of solar panels required to run a home depends on factors such as electrical usage and your homes infrastructure. Rosalinda Gonzalez This is such a fraudulent company that will tell you anything you want to hear. >> | 04/23/2023. Any advice on how to stop them? /Type /Pages /K 23 0 R When asked if they would remove the panels, we were informed they will not do that. They took the time to explain everything to me and answer any questions I had. Many customers praise ADT Solar for its quick installations and response times, but other customers point to ADTs acquisition of the company leading to spam calls. The app we have doesnt have the same numbers ADT solar has. /S /JavaScript | Conway, South Carolina The company offers a 25-year power production guarantee. Most of the time they will try to schedule a free energy audit, in-person free solar consultation or some sort of an inspection. Heres a sample of the companys BBB customer reviews: We had a very good experience with Sunpro. They never told me anything was wrong with the roof and the panels went up. I will agree with a lot of the other reviewers that said this company employs a bunch of liars! If you want a reply sooner, call us directly at: ADT is Americas leading smart home security provider, earning the trust of millions of customers, and delivering peace of mind and convenience for nearly 150 years. DONATE NOW! 12 0 obj When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ADT Solar is expanding its footprint but is only available in a little more than half the country. They told me that the easiest fix was for me to go out there myself and turn on/off the main box. Here's the facts. The company does not have any review for this year. I dont think Venturer knew that Sunpro had recently been [acquired] by ADT Systems. Cindy. Only half are working because they were installed wrong and wired incorrectly. They said the system would take care of 73% of our power needs. I had been assured by people in the company that if the roof was in poor condition in the area that they were going to put up the panels they would give me time to get my roof re-shingled before the panels would go up. No quality control. It's important to note that reviews can be influenced by a number of factors, including the sales person that someone interacted with and where they were at in the process when they left the review. The only silver lining in this whole situation is that my insurance was able to take care of it. Since that time, the company has become one of the biggest residential solar installers and one of the most respected. GABRIELA BONILLA BONILLA LAW FIRM ORLANDO SCAM POSTING FOR A FAMILY MEMBER SCAM ARTIST STOLEN RETAINER HIDDEN FEES SCAM WORST FAMILY LAW LAWYER EXCESSIVE BILLING ORLANDO FLORIDA Highly recommended! Phil H. Since being purchased by ADT, Ive been receiving multiple robo calls a day from Sunpro. In this review, the This Old House Reviews Team looks into ADT Solar services and warranties to help you determine if this is the right solar provider for you. /JS (AFNumber_Format\(2, 0, 0, 0, "", false\);) Guaranteed production for 25 years. There are significant upfront solar panel installation costs, which could mean you need some financing. What's crazier is that just about everybody in my local area is having the same issue. An Inc. 500 company, Sunpro Solar continues to expand as the demand . /Count 2 The city inspector came 3 times to inspect and every time they came it was someone else from Sunpro/ADT who did not have a clue what was going on with my project. /Type /Page /Fields [] /FT /Tx They are a complete rip off and now we will have to out pocket money to get an attorney and try to get our money back that we paid for the system. Maintain a positive, empathetic and professional attitude toward customers at all times. Get A Free Quote Already a customer? As soon as they get your money? Im a client of ADT, who clearly shared my contact info with Sunpro upon acquisition. Once you sign the loan agreement this company no longer cares about you. 2008. >> My review starts with SunPro Solar and moves into ADT Solar. The entire operation went south. 325413, TX Bar No. q ConsumerAffairs is not a government agency. They will do nothing to work with us and frankly, representatives and managers were quite rude when called to discuss the situation. The company completed its acquisition of Sunpro in December 2021 and rebranded to ADT Solar. It is so freaking infuriating. One customer said: We were also told a crew would fix the damaged roof the following week. /BBox [0 0 79.747 17.334] I worked with Gage Mueller and had a terrific experience. 335957) are responsible for the contents of this website. What a mistake!! /Type /XObject It took nine months from the time I first requested the additional panels until they were finally installed on April 21, 2023. In case of damage to your solar panels, ADT Solar can also help with removal and reinstallation. endobj They also stated that the earliest they could send a tech was 3 weeks. I canceled [Sunpro Solar]. Though ADT Solar isnt available in all areas, the company offers services in 22 states and has performed over 18,000 solar installations. It is important to research solar companies that have been business for several years to avoid being stuck with a company that will not last the length of the warranty and offer high quality panelsthat are highly efficient. Please help me resolve this issue. To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. An error occurred when trying to submit the form. SunPro began business in 2008 and became one of the largest solar companies in the country. Please reach me at ndodd@momentumsolar.com with a screenshot of your review and phone number so I can ensure the call center and any vendors calling on our behalf mark it as Do Not Call. Joel Griffin. Using solar power as a supplement or replacement for conventional electricity has become popular over the years, particularly in residential neighborhoods. 200, Cornelius NC, 28031, 2101 Westinghouse Blvd Units 107 & 108, Raleigh NC, 27604, 38340 Innovation Ct Bldg G Suite 704-706, Murrieta CA, 92563, AL LIC #34822, AL LIC #26342, AL GC LIC#34822, AR LIC #M-9565, AR LIC #0366250719, AZ LIC #ROC323436, CA LIC #1080382, CO LIC #ME.3000415, CO LIC #EC.0101777, FL LIC #EC13001242, FL LIC #CVC57068, GA GC LIC #GCCO006378, GA LIC #EN218028, GA LIC #GCQA00637. 14 0 obj SunPro ADT is known as ADT Solar after ADT purchased Sunpro Solar in November 2021 for approximately $825 million. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls, from time to time, to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. SunPro Solar has established itself as one of the top solar installers in the country, and got even more backing when it was acquired by ADT in 2021. | 04/05/2023. Even though Meraki Solar has been able to quickly expand, there are potential concerns prospective customers should be aware of. HWnF}>P^IE4"Z(hqe3IHl4;;s'? This is because a solar panels average productive lifetime is 2530 years. Now you can come to a single company to find solutions that can help you become more protected, connected and in control of your home, and how you and your family live every day. These applications have spam filter built in and will identify where the phone number is coming from. You receive $35 for each qualified referral and $25 for your friend(s) meeting with the company. 3. << Adios sucker! Thank you, you have successfully subscribed to our newsletter! Many performance warranties for solar panels last for 25 years. /AA 7 0 R Find A Solar Installation Company in Your State. endobj endobj Defendant shall file an answer to the Amended Complaint within fourteen (14) days of this Order. Sunpro Solar was named the second largest residential solar installer in the U.S. by Solar Power World magazine in July 2021. Also, scammers may utilize text messaging and mobile apps to demand or collect payment. How Much Does A Home Security System Cost. want[s] me to give [it] $3,000. The installers spent 7 hours in a van due to unforeseen problems. | 03/15/2023. If panels are damaged, customers are covered by the 25-year guarantee and will not pay for repairs. /TU (Total fee) Overtime these panels need to serviced or repaired by a different company when the installation starts to fall apart. Feel free to contact us by click the button below to request a free consultation! Simply give your solar panels a light scrubbing with a brush and bucket of soapy water. emoji_emotions100% true reports! We earn a commission from partner links on Forbes Home. 11.3 miles away from Sunpro Solar. /ZaDb 38 0 R Stemke v. SunPro Solar, LLC, No. All rights reserved. ADT Solar says the average cost to install solar panels ranges from $11,000 to $25,000. SunPro Solar started in 2008 just as solar started to take off. ADT Solar currently offers its services in the following 21 states: Arizona, Arkansas, California, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Virginia.
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