Thanks to all the teams at Sofitel T5 .. truly amazing and eternally grateful for your kindness and consideration of all ! Sofitel London Heathrow Hotel Hillingdon accepts Visa, Mastercard and American Express. In French Vivre restaurant you can taste some of traditional British dishes. What is the closest airport to Sofitel London Heathrow Hotel Hillingdon? In the evening, the restaurant comes alive with several "theatre kitchens" where you can see . shopasaurus Couples - 4/30/2023 TripAdvisor review. Alessandro Mortillaro General Manager. The service was lovely and the atmosphere relaxed, and clearly many of us had decided to treat ourselves before or between flights - a real treat, as was the hotel. Air conditioning I would definitely recommend the Sofitel! Hotels near London Heathrow Airport Terminal 5 Club Aspire Lounge. Please note that this information has been provided by our partners. I stay here for business purposes, the first time I had an awful experience let down by the switchboard staff. Hotels near London Heathrow Airport Terminal 5 Club Aspire Lounge. When travelling again please do not hesitate to reach out to me (H6214-gm@sofitel.com) in advance. Great to see Lavinus and German looking after you so well, Sphere Bar is a great destination showcasing the best wines, ales and cocktails prepared by our talented mixologists. Hotels near No1 Lounge - Heathrow Terminal 3, Hotels near Club Aspire Lounge - Heathrow Terminal 3, Hotels near St. Margaret's Greater London Station, Hotels near Richmond University - The American International University in London, Hotels near The American University in London, Hotels near Heythrop College, University of London, Hotels near Imperial College School of Medicine. We look forward to welcoming them back soon. Kind regards. Ensuite bathroom The sandwiches - both regular and vegetarian options - were delicious and the food. Is parking available at Sofitel London Heathrow? The hotel boasts panoramic views of the airport thanks to its location. They also make you feel special as an Accor member which always helps. Tea/Coffee maker Sofitel London Heathrow puts you only 3.5 mi (5.7 km) from the airport, and within a 15-minute drive of Windsor Castle. This information is provided by our partners. Sofitel London Heathrow Hotel is placed within 5 km from the heart of the city. Good in-house restaurant with nice breakfast buffet spread. If you can't find what you're looking for you can also send your own questions to the property. Ensuite bathroom 32 m The nearest airport to Sofitel London Heathrow Hotel Hillingdon is London Heathrow. Our customer rating: 5/5. - Approach the terminal and you will see signs for the hotel. There are 1190+ hotels available in Sofitel London Heathrow, Hillingdon. The hotel is relaxing and I am always made to feel like I am a welcomed guest. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. This property advises that enhanced cleaning and guest safety measures are currently in place. Try again. What are some restaurants close to Sofitel London Heathrow? Ensuite bathroom Soundproofing However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Great to see Abhi giving you such an amazing welcome and experience, he is often recognised by our guests for his service attitude and genuine manners, and we are proud of working with him. Terminal 5, London Heathrow Airport, Middlesex, TW6 2GD. This is not something we have experienced so far, the billing invoice has now been rectified. It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The majority of the rooms feature wireless internet, a flat-screen TV, air conditioning, and a wake-up service. The hotel features panoramic views of the airport thanks to its location. Will stay again. Belle Epoque or T5 Salon and cater for all tastes and are very allergy conscious. more. What famous landmarks are placed around Sofitel London Heathrow Hotel? Thanks to all the teams at Sofitel T5 .. truly amazing and eternally grateful for your kindness and consideration of all ! Bienvenue to Sofitel London Heathrow. La Belle poque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Viver Restaurant offers a menu of international cuisine. The room service team were great, especially Noor who took my order and turned it around very quickly. so plentiful for the 30 pp paid that we ended up bringing half the scones and all the pastries back to our room to finish that evening. All reservations (abroad) are payable in the currency of the country where the hotel is located. Offering classic flavours and textures using the finest seasonal British Produce. I stay here for business purposes, the first time I had an awful experience let down by the switchboard staff. The rooms are spacious and very comfortable with full amenities. We had a special occasion there and the staff went out of their way to make it a great experience for us by adding some extra personalisation. We look forward to welcoming them back soon. Striking Icelandic dcor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Lavinus & Gemman were the best. if the writer is claiming to be someone else). If you dont book a flexible rate, you may not be entitled to a refund. Yes, dry cleaning and laundry service are offered to guests. Under 16s not allowed. We stayed ahead of a flight to the US and it was great. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. The Hotel also offers a State-of-the-art Health Spa and Gym and on-site car park. The best PINA Colada and a great spot to stay before a flight . payment link, wouldnt return my call and just demanded the invoice be paid! Dining table La Belle Epoque - This fine-dining restaurant serves dinner only. Kind regards. Ensuite bathroom From an unanticipated and unrequested, though much appreciated, early check in (which allowed me to store my bags and freshen up before heading in to London for an afternoon with friends) to a wonderful continental buffet breakfast the next morning after collecting my husband from Terminal 5 (loved the smoked fish and fruit selections, and the staff was attentive and friendly) to the well appointed room and incredibly comfortable bed, we could not have been more pleased. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was 148, while the most expensive was 189. Will stay again. The proximity to the terminals and express trains to central London are also a bonus. Comfortable bed, spacious bathroom and great walk-in shower. Choose from a number of popular hotels around Heathrow. The breakfast is next level good. Since your last email the team has reached out to you to explain about the incorrect billing charges caused by the system mistakenly adding 75 per night to your room. Sofitel London Heathrow is only 21 minutes from Central London by train. This is the version of our website addressed to speakers of English in United Kingdom. Great to see you coming back ever again, it is rewarding to receive such positive comments, which motivate us to do better. Kind regards. Find a Sofitel London Heathrow cancellation policy that works for you. There are no reviews that match your filters. Kind regards. We have stayed a number of times and exemplary staff Mr. Abhi makes us feel like a special quest everytime. Dear shopasaurus, Thanks for your review, we are so pleased you enjoyed your stay. Great to see Lavinus and German looking after you so well, Sphere Bar is a great destination showcasing the best wines, ales and cocktails prepared by our talented mixologists. Does Sofitel London Heathrow offer any business services? Beds are lovely and big. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. We are aware you will be staying with us again and I will be available to meet you and address any other concerns you may have. . Which room amenities are available at Sofitel London Heathrow? The proximity to the terminals and express trains to central London are also a bonus. We always receive a warm welcome at reception as we did last night from Jenish who was efficient and helpful. Alessandro Mortillaro General Manager. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Copyright 19962023 Booking.com. Wonderful relaxing hotel conveniently located a short walk to T5. Kind regards. I would definitely recommend the Sofitel! Refrigerator With direct access to Terminal 5 at Heathrow, the Sofitel London Heathrow Airport hotel is ideally located for guests looking for a convenient trip. Kind regards. Despite the outage being so sudden and unforeseen all available resources were deployed to mitigate disruption. Rooms are comfy, clean and well maintained. This hotel and its team are gems! We always strive to personalise the experience of every guest to ensure they treasure positive and long lasting memories. Alessandro Mortillaro General Manager. We look forward to welcoming them back soon. Which payment methods are accepted in the hotel? We look forward to welcoming you back soon. Does Sofitel London Heathrow have airport transportation? Tripadvisor performs checks on reviews. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. Alessandro Mortillaro General Manager, Novotel London Heathrow Airport T1 T2 and T3, Novotel London Heathrow Airport - M4 Jct 4. Room types may vary. I wanted to give the property and opportunity to rectify the service and have just returned for a second time. Kind regards. La Belle poque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine. Breakfast is dizzyingly-varied buffet of breads, pastries, fruits, yoghurts, cereals, preserves, juices and cooked breakfast items. They are also applicable regardless of the sentiment of the comment. We look forward to welcoming them back soon. We look forward to welcoming them back soon. Kind regards. Sofitel London Heathrow is situated in Hillingdon district, 6 km to London Motor Museum. The hotel boasts panoramic views of the airport thanks to its location You can enjoy massages, body treatments, and facials Guests can appreciate other amenities such as a bar and a 24-hour gym. Day rooms in departures No1 Lounges (Terminal 3) No1 Lounges (Terminal 3) . Which room amenities are available at Sofitel London Heathrow? Soundproofing Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Overall great place to stay. Own or manage this property? Conveniently situated, discover London's many attractions only 21 minutes away by train. I would definitely recommend the Sofitel! Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ C See more 7,253 people like this There are 45 purpose-built meeting rooms, including the largest ballroom in Heathrow. Again incompetence at its best! Nearby attractions include Sphere Bar and Lounge (0.2 miles), Le Bar Parisien (0.2 miles), and Burberry (0.2 miles). Tea/Coffee maker If you continue to use this site, we will assume that you are happy with it. What food & drink options are available at Sofitel London Heathrow? See more questions & answers about this hotel from the Tripadvisor community. Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. Gym is open 24 hours and Sofitel Spa opens daily from 09:00 -21:00. Free WiFi, 26 m BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel. From an unanticipated and unrequested, though much appreciated, early check in (which allowed me to store my bags and freshen up before heading in to London for an afternoon with friends) to a wonderful continental buffet breakfast the next morning after collecting my husband from Terminal 5 (loved the smoked fish and fruit selections, and the staff was attentive and friendly) to the well appointed room and incredibly comfortable bed, we could not have been more pleased. It offers several bars, including a Perrier Jout bar and the Sphere lobby bar, and restaurants, including the fine dining La Belle Epoque. The team is extremely grateful for your comments, which motivate us to do better. Good vibe and food and the cocktails were amazing . Please bear with us as it may take a few more days for the sum to be refunded as the system has been back and the team is working around the clock to reconcile all discrepancies. Vivre is the hotel's main restaurant and your breakfast venue. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. The hotel boasts 605 bedrooms including 27 suites, 45 meeting rooms, two restaurants including the French inspired La Belle Epoque, two bars as well as an exclusive Tea Salon. Bristol, A Luxury Collection Hotel, Hotel. We had to operate manually and were unable to provide basic functionalities such as check in and payment. Free WiFi, 35 m Diners Club, Terminal 5, London Heathrow Airport TW6 2GD London, UK Experience luxury and comfort at the only hotel directly connected to London Heathrow Airport Terminal 5. The most expensive day is usually Wednesday. On the day of your arrival Accor Hotels property management system had been malfunctioning globally and it unfortunately affected our hotel as well. We look forward to welcoming you back soon. Please, select dates to see available rooms. The staff speaks multiple languages, including English, French, German, Hindi, and Polish. It is committed to providing guests with a positive experience thanks to its commendable service and good value. Soundproofing Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom . Conveniently situated, discover London's many attractions only 21 minutes away by train. There are alternative spas available in this region. I am glad I had an opportunity to explain the background that has lead to your complaint. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. The hotel can only accept payment with cash. Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Baitul Futuh Mosque and Liquid Leisure. . Would the supervisor listen even after sending a copy of our bill NO, she just sent another invoice and. Ideally, we would publish every review we receive, whether positive or negative. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. All rights reserved. What dining options are available during the stay in the perfect Sofitel London Heathrow Hotel Hillingdon? The team is extremely grateful for your comments, which motivate us to do better. Can we park our vehicle near the Hillingdon hotel? What food & drink options are available at Sofitel London Heathrow? We always stay at this hotel prior to our flight from the UK to the USA. Aljese en el Sofitel London Heathrow, el nico hotel con acceso directo a la terminal 5 de Heathrow, a 5 min a pie por una pasarela cubierta. Find the travel option that best suits you. All of the spacious air-conditioned bedrooms have free Wi-Fi, satellite TV, a bathroom with separate bath and shower, and 24-hour room service. We also offer diverse dining options where guests can experience rich global flavours. Jan 21 2023, 1:03 pm. Yes. Hotel Sofitel London Heathrow. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Which payment methods does Sofitel London Heathrow Hotel Hillingdon accept? Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. Access to the Steam, Sauna & Hydro bath are chargeable at 30 per person for 60 minutes. Traditional afternoon tea is served daily at the Tea Salon from 11am to 4.30pm. Tea/Coffee maker The service was lovely and the atmosphere relaxed, and clearly many of us had decided to treat ourselves before or between flights - a real treat, as was the hotel. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. This is a minor thing but what is frustrating and extremely annoying is how your treated after. Is city centre close to Sofitel London Heathrow Hotel? All bathrooms include a separate walk-in shower and bath, as well as a hairdryer. All rooms of the perfect Sofitel London Heathrow Hotel feature tea and coffee making equipment as well as a laptop safe and smoke detectors, some of them boast en-suite bathrooms along with a roll in shower. Prices start at 75 per night. Alessandro Mortillaro General Manager. How much does it cost to stay at Sofitel London Heathrow? Overall great place to stay. If you stayed at this hotel, share your experience with us, please. Central London can be reached with direct train services from Heathrow Airport. At the time of payment, your bank may charge you bank fees and/or exchange fees. Kind regards. The rooms have private bathrooms with a walk-in shower and a . Sofitel London Heathrow puts you just 3.5 mi (5.7 km) from the airport and within a 15-minute drive of Windsor Castle. Facilities include a 24-hour reception. When planning to travel again please do not hesitate to reach out to me in advance (H6214-gm@sofitel.com). Air conditioning Lavinus & Gemman were the best. Does Sofitel London Heathrow Hotel Hillingdon have nearby restaurants? Please bear with us as it may take a few more days for the sum to be refunded as the system has been back and the team is working around the clock to reconcile all discrepancies. We would like to thank you for your patience and understanding, this has also been a very frustrating time for us as we have been unable to provide the service standards we normally strive for.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Just make sure to check this property's cancellation policy for the exact terms and conditions. However, parking packages can be arranged with the property after booking (parking packages are subject to availability). Settle into a sofa at the Tea Salon and enjoy teas from around the world. Dear tessc305, Thanks for your amazing review, we are so pleased you stayed with us to celebrate a special occasion. Our team checks each review posted on the site disputed by our community as not meeting our. We also offer diverse dining options where guests can experience rich global flavours. Hotel Reservation Network | 2023 All 605 rooms blend comfort with elegant design. Refrigerator Which transport stops are close to the Hillingdon hotel? Which languages are spoken by the staff at Sofitel London Heathrow? The piece de resistance was the afternoon tea which the charming and professional Clive had booked for me the day before, and during which we were assisted by Clinton, Anushka, Sherry and Clive. Nuestro galardonado hotel tiene 605 habitaciones y suites de lujo con servicios . What time is check-in and check-out in the perfect Sofitel London Heathrow Hotel? Located close to Imagine Spa and Baitul Futuh Mosque, Sofitel London Heathrow provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Meals are served in Vivre restaurant, La. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. To edit a review youve already submitted, please contact our Customer Service team. On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations are required for on-site testing. . The room price at Sofitel London Heathrow Hotel Hillingdon starts at 226. Central London can be reached with direct train services from Heathrow Airport. Only the amount confirmed at the time of booking in that currency is guaranteed. Dear Q5247UWsusanm, Thanks for your ongoing support and loyalty, it's always a pleasure to look after your. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. Additional sorting options may be available (by type of traveller, by score, etc.). There is no capacity for extra beds in a room. We recommend booking a free cancellation option in case your travel plans need to change. Sofitel London Heathrow Select venue Learn how the Cvent Supplier Network works London Heathrow Airport Terminal 5 London TW6 2GD 3D View gallery (14) Overview Meeting Space Guest Rooms Nearby More Promotions SPRING MEETINGS & EVENTS SPECIAL 75.00 - 99.00 03/01/2023 - 04/30/2023 Claim promotion View details Deluxe Day Delegate Rate Leonardo Hotel Brighton - Formerly Jurys Inn Hotel, Doubletree By Hilton London - Docklands Riverside Hotel, Holiday Inn London Gatwick - Worth, An Ihg Hotel Crawley, Andaz London Liverpool Street - A Concept By Hyatt Hotel, Nyx Hotel London Holborn By Leonardo Hotels. An oasis of calm at Heathrow - and you should book the afternoon tea! Again incompetence at its best! Book at Accorhotels.com Bienvenue to Sofitel London Heathrow. Kind regards. On the day of your arrival Accor Hotels property management system had been malfunctioning globally and it unfortunately affected our hotel as well. What are some of the property amenities at Sofitel London Heathrow? At the top of the hill, join a dual carriageway and you can see the Terminal 5 building ahead of you. Each review score is between 1-10.
Guests can rest easy knowing there's a smoke detector and a security system on site. Meals are served in Vivre restaurant, La. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. The lack of customer service is actually shocking, your promised to be looked after but return home to demands of 150 for an outstanding amount and room upgrade! When booking more than 7 rooms, different policies and additional supplements may apply. Alessandro Mortillaro General Manager, Best Pina Colada to get you in the holiday spirit, lucyj812015 Couples - 4/29/2023 TripAdvisor review. Alessandro Mortillaro General Manager, InterContinental (IHG) Hotels in Hounslow, Hotels near British Airways Galleries South Lounge. The hotel boasts panoramic views of the airport thanks to its location You can enjoy massages, body treatments, and facials Guests can appreciate other amenities such as a bar and a 24-hour gym. Nearby attractions include Sphere Bar and Lounge (0.2 miles), Le Bar Parisien (0.2 miles), and Burberry (0.2 miles). Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. Traditional afternoon tea is served daily at the Tea Salon from 11am to 4.30pm. The maximum number of extra beds and cots allowed is dependent on the room you choose. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. La Belle Epoque combines the best flavours of both British and French Cuisine. The rooms have private bathrooms with a walk-in shower and a separate toilet. I am not one to usually review hotels but the Sofitel at Heathrow is fantastic. Sofitel London Heathrow hotel holds a hidden gem - La Belle poque restaurant is a fine-dining foodie extravaganza, away from London's busy bustle. Please note that all Special Requests are subject to availability and additional charges may apply. Rooms are comfy, clean and well maintained. What is the price of a room at Sofitel London Heathrow Hotel Hillingdon? Everything was excellent, incredible location next to airport, wall and the airport Terminal, welcoming staff. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please check your selected room for the maximum capacity. We use cookies to ensure that we give you the best experience on our website. A damage deposit of GBP 100 is required on arrival. Express check-in and check-out and contactless check-out are available. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Alessandro Mortillaro General Manager. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. La Belle poque, a 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings. Soundproofing payment link, wouldnt return my call and just demanded the invoice be paid! Tea/Coffee maker Does Sofitel London Heathrow offer any business services? Flat-screen TV If we find any, we delete them and, if necessary, take action against whoever is responsible. Beds are lovely and big. . I had an excellent stay at the Sofitel Terminal 5 at Heathrow as always. Please note that the credit card used to book must be presented on arrival. Sofitel London Heathrow: Go-to Heathrow Hotel - See 17,422 traveler reviews, 2,913 candid photos, and great deals for Sofitel London Heathrow at Tripadvisor. Trains departing from terminal 5 underground station take you into the heart of central London making it easy to explore Buckingham Palace, Tower of London, The British Museum, Canary Wharf and more. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. Rooms. 45 purpose built meeting rooms including the largest ballroom in Heathrow. For a quality stay, visit Sofitel London Heathrow, with direct access to Terminal 5 and a luxurious spa & gym. Find more information about the property in the questions and answers. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.