cuny help desk phone number

More importantly, this platform enables you to quickly find information and seamlessly collaborate across CUNY. On the next screen, you can choose to set up Touch ID, which secures your iPad with your fingerprint. 695 Park Avenue You can contact the help desk by: Phone: 718-368-6679 Fax: 718-368-4626 Our hours are Monday thru Friday 9:00a.m. CUNY SPS Email; Computer Lab; Help Desk; Microsoft Office 365 Software Suite; Toolbox; Office of Public Safety . Y2Y2M2ZkMDgzYTViMGU3MTQ2OTlmM2FlMWI0ZGFlYTJhOWY0N2FmMDZiNzJi To register a service request or incident, go to Hunter College in the CUNY IT Help portal. Students use their CUNY Login username to authenticate and select which Adobe Creative Cloud applications to install. Please do not include personal information or expect a response. The next few screens are informational only and just tell you how to perform some features on the iPad. Financials provides general ledger, accounts payable, accounts receivable and other financial and accounting management functions supporting CUNY business operations. NjM0YmViMTViNzA3NTgxMWEzMDZmODcxMWQ5M2I5ODY5Y2E3NGNmMTQzMjgx Location: 2A-306d Email: elearning@bmcc.cuny.edu Email: helpdesk@baruch.cuny.edu, 2900 Bedford Avenue, 4th FL Library, ITS Entrance, Phone: 718-951-4188 Service Desk All rights reserved. For fastest response, we encourage you to email a detailed message to Helpdesk@csi.cuny.edu or technologytraining@csi.cuny.edu. Schedule a time with the LTC front desk between 9 am and 3 pm to take the writing tutor diagnostic. If you are experiencing technical difficulties or if you have questions that require immediate assistance, please contact the IT Helpdesk Student at (718) 289-5970. or helpdesk@bcc.cuny.edu. Room: NA 1/301 22. Fri: 8am7pm Helpdesk @ 6679 or email at Helpdesk@kbcc.cuny.edu. 16. You can visit their web site for Bill Payment Deadlines, Frequently Asked Questions and more. 2. Ask a professor to complete the recommendation form attached to the . e: bursar@ccny.cuny.edu Go to Website >> Financial Aid Questions about financial aid and tuition. CSI students registered for the active semester and needing Adobe for their courses, can download Adobe Creative Cloud applications to their personal devices. Email: service.desk@cuny.edu, https://sps.cuny.edu/about/directory/office-information-technology/help-desk, Discrimination and Retaliation Reporting Portal. 2023 CUNY School of Professional Studies. Open Computer Lab Hours for Fall 2022 Semester, Rooms: L-212 & 1L-212A (Remote Study Space), Date:August 25, 2022 December 21, 2022*. e: English is the default, but tap you're preferred one if that isn't it. Popular. ZDU4ZTk2YjQ1OGFjY2E4Y2M3MjQ1NDQxYWZkYzA5YmZjZDc3MTI2NmQwNTRm B2033 ZDk3MTM3ODNhMDU2NGVhM2I2MzdlYjE1ZGU5NGFmNzgwMjc3NmI3MzEwZDFk 23. 25. 31. CUNY IT Help(cunyithelp.cuny.edu)is thefirst placestudents, faculty and staffshould go to findhelp andinformationaboutCUNY-wide technology applications and services such as Blackboard, CUNYfirst,and Microsoft Office 365for Education. The Hunter College community should contact the Help Desk for technical issues. Email: servicedesk@ccny.cuny.edu, Phone: 718-982-HELP (4357) Email: blackboardstudent@jjay.cuny.edu, Kingsborough Community College Press the button below to review Employee/Manager Self-service resources which assist with human resources activities. Please provide details of the problem you are having, such as blinking lights, noises, hardware, and software and error messages if any. You can't turn it off during setup, however, so tap Continue to move on. Contact the IT Help Desk at 718-631-6348 or by e-mail: helpdesk@qcc.cuny.edu Be specific. Contact Name: CUNY SPS Office of Information Technology Help Desk The CUNY Student uses CUNYfirst to manage academic-related activities such as viewing class schedules, making tuition payments, and accessing transcripts. New York, NY 10010, Contact Name: Help Desk ZWIyZDU0NDI1MTY0MDI0NjYzMTJlNGU3NGYyN2NiZTUxMGE4M2UyYmJjMmU2 Saturday-Sunday:Closed, Monday, Tuesday & Thursday:9:00am-12:00pm Email: helpdesk@brooklyn.cuny.edu, Normal Semester Hours: Tap Continue to do it now, or select Set Up Touch ID Later to skip this step. A shortened schedule will be in effect when classes are not in session. Sun: Closed, Summer Semester Hours: New York, NY 10007, Contact Name: E-Learning Center I am * an applicant and have a question about my application . NDdlMzRiODM1ODY2YTMyMTcwYzE4ZGU1Njg0MmEwMzkxNjFiNDMwYmQxZDI3 Check out theCIS Training Webpage for updates and resources! Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. 8:00 a.m. 9:00 p.m. New York, NY 10016-4309, Contact Name: Achia Samuels MzQ5YTViMjczOWYwNjA4NWE4MmQwMDE5NGQ5YTAzNzBkMzcxM2IzODdkOWQ3 Long Island City, NY 11101, Contact Name: Blackboard SupportLocation: B127 Email: helpdesk@jjay.cuny.edu, 250 Bedford Park Boulevard, Carman Hall Room 108, Hours: Your next step is to select which language you want to use for the keyboard on your iPad. Hours: FAQ for faculty and staff on accessing and using CUNY technology to support remote teaching, learning and work . Undergraduate Applicants Educated Outside the U.S. Graduate Applicants Educated Outside the U.S. Veterans Fee Waiver for Undergraduate Degree Applicants, Veterans Fee Waiver for Graduate Degree Applicants, Veterans Fee Waiver for Certificate Applicants, Health Services Administration Organization, Management and Entrepreneur Leadership Organization (MELO), The National Society of Leadership and Success, Enough is Enough:Combating Sexual Misconduct, Providing assistance with the access and use of CUNY SPS and CUNY computing resources, Providing a helpful, courteous, and knowledgeable first point of contact, Provide proactive, accurate, straightforward, and relevant resources to empower users to find technical information and answers quickly and conveniently. By consolidating and streamlining the multiple processes and systems across the CUNY campuses, CUNYfirst manages the daily activities of students, faculty, and staff through three main work pillars Campus Solutions, Human Capital Management, and Financials. 35. MjAzNTQ1NDRlZTY2MjBmMmM4NDg2YTk5NmM0NGI0YmYxZDJiYjc4Y2Y5ODQ2 MonFri: 8am8pm, Internet, Inside John Jay and the JayStop (Intranet) Support Classroom/Lab Technology Support Services (CLSS formerly ITSS) Web Support services Computer Equipment Request Form Online HelpDesk John Jay College Policies and Procedures Compendium (Inside John Jay) DoIT Technology HelpDesk - (212)237-8200 Email: helpdesk@hunter.cuny.edu (non-CUNYfirst issues) Fri: 8:45am5:30pm, Phone: 718-340-4456 Room: NA 1/301 ZDEwMDQ5NGY4MDEwNmRhMDMwYTg1NTU5YmU1ZWE1ZThkODRiNTI5YzExZjBm Email: servicedesk@bmcc.cuny.edu, Location: 2155 University Ave., Colston Hall, Room 806, Students Phone: 718-289-5970 Students Email: StudentHelp@lagcc.cuny.edu, 222-05 56th Avenue, Administration Bldg. Website: Student Support, The City College of New York P: 718.951.5335 E: circdesk@brooklyn.cuny.edu Bursar's Office 220 West Quad Center P: 718.951.5200 E: bcbursar@brooklyn.cuny.edu Campus and Community Safety Services Office 0202 Ingersoll Hall P: 718.951.5511 E: security@brooklyn.cuny.edu Communications and Marketing Office 2110 Boylan Hall P: 718.951.5882 E: communications@brooklyn.cuny.edu Phone: 1-646-312-1010 Decide if you want to turn on Location Settings on the next screen. CUNYfirst Support Phone: 1-718-319-6622 Tues & Wed: 9am7pm, Phone: 718-631-6348 10. Email: helpdesk@york.cuny.edu The Help Desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing. Please use Applicdev@kbcc.cuny.edu for any requests that were being send to Anatoly Shvartsman, Feras Abufoudeh, Alla Yusim for Application development related support requests. City of New York. Your Google Account username and password. Website: IT FAQ, York College Make your selection, and then tap Next. 212-772-4444 Emergency 212-772-4447 Non-Emergency FEEDBACK Your feedback is essential to helping us improve the website. The next screen shows a list of all of the available Wi-Fi networks. 24. YmVkYWRlMWQ1MGUyY2UwZDMwZDM2MTA1MTFmNDE0NTEzMTIwMGZhNGY5NzA2 Email: helpit@mec.cuny.edu, Phone: 718-260-4900 222-05 56th Avenue Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. New York, NY 10001. Need Technical Help? Contact Us. If you believe Wordfence should be allowing you access to this site, please let them know using the steps below so they can investigate why this is happening. 500 Grand Concourse The Bursar's Office is where you pay your tuition and other fees. 5. Using any web browser, staff can organize, share and access information from any device. 33. New Building, rooms 07.65.33, 07.65.35 and 7.65.36 14. 31-10 Thomson Avenue The diagnostic process is . MDY3Yzk0ZjYyNWMwMjQwNzEwMGFkZjYzYTYwODNiMzhjOTdiODQwYjUzZTY2 Hours of dispatch and phone coverage. Brooklyn, NY 11225, Contact Name: Stephen Wymore, Director 160 Convent Avenue Student Center Navigation Aid, Schedule Builder New to SharePoint? Please print the name (s) and number (s) of faculty who will support . This is a read only version of the page. For users who dont have access to, or have forgotten their recovery email, contact the IT helpdesk to have your CUNYfirst recovery email cleared. Phone: 1-212-220-1243 Monday - Friday. On the next screen, you can choose to set up your iPad as a new one or to restore a backup from another device. issp.program@lehman.cuny.edu. The first screen you see will say, "Hello." Now, you can decide whether or not you want your iPad to update itself automatically when a new version of iOS comes out. Student Help Desk: The Student Help Desk provides services for students experiencing issues with signing into their accounts, such as the following: CUNY Login (CUNYfirst, Blackboard, DegreeWorks, FACTS) Student MyHunter Microsoft Office365 Email Hunter NetID * For assistance with the Admitted Student Portal, please contact osc@hunter.cuny.edu. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Email:studenthelpdesk@hunter.cuny.edu, John Jay College of Criminal Justice ANI Majors Summer/Fall 2023 Registration Update. City University of New York. By Telephone You may reach the front desk at 646-312-4830 during the hours listed above. ZTc0YzBlNGFmZjI4YTUwMjM0Y2RhNjllODAxNmM1NTI2Y2FlNWJhODgzNGJl Website: Student Support, Queensborough Community College To access a directory of campus Blackboard Help resources for Students or Faculty, please click the appropriate link below: Student Faculty After Hours Blackboard Support Are you are having difficulty logging into Blackboard? YTE1OGI1NDZiYWU1MjE5NGYyMTk5ZmI4ZWQzOTU4MzI0MjhhYmRjYzA4MmM5 Information for Graduating Students with Adobe Accounts: Friday-Sunday:Closed, Get to know our colleges through tours, information sessions and virtual visits. Enter a six-digit passcode, and then confirm it to continue. See our technology online resource checklist for additional help. 65-30 Kissena Boulevard Nzc3NzU0ZmZhZmU4ZjlmMjViODE4NWI5YjMwYWE1YmE0YjAwOWQ1NDE2MTNh If users are experiencing an issue with an application or service, they can review this list of messages before calling their help desk to confirm whether the issue may be due to a reported service disruption or planned maintenance that includes a service disruption. Help Desk 212-237-8200; Library 212-237-8225; Search Directory. 11. MonThur: 8am11pm Phone: (212) 650-7878 View > Zoom > Zoom In, In the View menu, select Text Size. Location: NAC Building - Room 1/301 NjRhZWNhYmY1N2Q5YjI4NWZjYTU2NTY4OGFiN2U0YTRlNTk4NjVkY2M0ZjJj Website: Blackboard for Students, http://www.baruch.cuny.edu/bctc/blackboard, http://www.bcc.cuny.edu/academics/distance-learning/, http://www.hostos.cuny.edu/html/studenthelpdesk.html, http://www.mec.cuny.edu/Academic-Affairs/MEC-Educational-Technology-Center.aspx, https://sps.cuny.edu/about/directory/office-information-technology/help-desk, Discrimination and Retaliation Reporting Portal. Monday through Friday IT Service Desk 718-262-5300 or 5311: 5:00 PM - 8:00 PM Phone, Limited field ( Summer Hours ) Saturday IT Service Desk . In addition to software support, we provide departmental training to faculty, staff, and students in various applications, including MS Office, email and CUNY Portal. New York, NY 10001 (212) 652-CUNY. Students Email: helpdesk@students.kbcc.cuny.edu Location: Room 307 p: 212.650.7878 Technical support for hardware or software incidents on campus issued devices. Sat: 9am5pm, Phone: 718-262-5300 In Person. CUNY IT Help CUNY IT Help is the first place students, faculty and staff should go to find help and information about CUNY-wide technology applications and services like CUNYfirst. MonThur: 8am8pm Most browsers include functionality to let you increase or decrease the text on a web page. Blackboard Support Location: North Academic Center (NAC) Room: NA 1/301 p: 212.650.6990 e: bbsupport@ccny.cuny.edu . Last Updated: 04/12/2023 16:37 * Supported Technology/Browsers Welcome to the CUNY Blackboard Support page. 119 W. 31 st Street. Be sure tocheck outthis10-minuteclipwhich illustrateshow toviewyourpersonaldetails, class schedule, course history and grades, and financialaidsummaryinformationas well ashow tomanageto-do list items, set up payment plans and makepayments, request transcripts, and uploadadministrativedocumentation. Next, tap Set Up Manually to continue. The mission of the CUNY SPSHelp Desk is to provide our academic community and staff with the highest level of support and customer service while leveraging the most effective online troubleshooting and problem-solving tools. MjZmMTlhOGU2MTU1Y2I2YmQyZWU4ZTU0NjUzNzE3ODU5NTBhZDNkZmI2OGRi Tap Continue to leave Siri on, or select Set Up Later in Settings to turn it on later. Student Support Staff are available in the open lab during the hours of operation to assist students with any technical issues they may encounter. 94-20 Guy R. Brewer blvd. 1650 Bedford Avenue . YourCUNYfirstStudent Center isagateway formanagingyouracademic relatedactivities. City University of New York (CUNY) for information about the CUNY admissions process. Brooklyn, NY 11235, Contact Name: Helpdesk 151 E 25th Street For a complete list of problems you can report using NYC311, please visit our. 8:30 AM - 7:00 PM. 30. 4. 199 Chambers Street New York, NY 10018, Contact Name: Help Desk MonThur: 8:45am9:30pm 718.982.2000, Educational Pricing for Dell and Apple Devices, Facilities Management and Operational Services, Faculty Center for Professional Development. Website: http://www.bmcc.cuny.edu/elearning/, Bronx Community College Mon-Thur: 8am10:45pm Advice on choosing software for a new task. Desktop support requests, such as having new software installed on your computer. You can report a problem with the admission process at CUNY by contacting the CUNY Help Desk. Leveraging aServiceNowknowledgemanagementrepository, CUNY IT Helps search engineprovides users with free text searchto findhelp and information inCUNY IT Help. Email: help.desk@lehman.cuny.edu All CUNY employees may access their Office 365 account by logging in to Office.com using your CUNY Login (Firstname.Lastname##@login.CUNY.edu) and password. The CUNY School of Professional Studies (CUNY SPS) Help Desk can be reached at helpdesk@sps.cuny.edu or (646) 664-8592. The CUNY Application Available Application: Fall 2023 The CUNY Application Future Students Apply Here using Application Account Start your Application Finish your Application CUNY Students* Apply Here using CUNYfirst Account Apply via CUNYfirst Finish your Application View Application Tutorial Videos Need Help? Phone: 1-718-982-HELP (4357) NTUzMWUyMTZjOTcwMmE3NDYyMDRiNTUzNWUzMDhhYTkwMzMzOWRhMDBkMzdh STUDENT HELP DESK HOURS. The Bernard and Anne Spitzer School of Architecture, Colin Powell School for Civic and Global Leadership, Division of Interdisciplinary Studies at Center for Worker Education (CWE), The AccessAbility Center/Student Disability Services, Adding a Shared Calendar to Webmail Account, Blackboard Collaborate Ultra - Recording Lectures, Connect CUNY Dropbox Account to CCNY Zoom Account, Model #s of the device and/or computer: (If Applicable). 250 Bedford Park Boulevard West Read the Data & Privacy statement on the next screen, and then tap Continue to proceed. To change the text size on NYC.gov you can use your web browser's settings. 12. Sat & Sun: Closed, During Summer 4 Day Work Week Hours: Phone: 1-718-368-6679 Emergency Calls Only: 212-817-7300, Phone: 646-758-7750 Mon, Thur, Fri: 9am5pm Advice and quotes for buying new hardware. Mon: 9:00am 6:30pm NGJmNjM2NmQ1Njg4ZmZiYmI3ZGQwYzc2NjM3ZDhhYzRjNmJiNTZlMzBhMzhl Please make sure to include a full description of your problem. Agency: City University of New York. ***Hours are Subject to Last Minute Changes. (All Application Development service personnel will get this email and will respond the same day or next day depending on the urgency of the . 9. NWQ5YTk3ZTU5NDk2NmE1NDc5MGMzYTZkMDM4Yzc1ZWEyMjcyMjgyNmE3Mzhh Faculty and Staff can contact the Help Desk for the following: The Student Help Desk provides services for students experiencing issues with signing into their accounts, such as the following: * For assistance with the Admitted Student Portal, please contact osc@hunter.cuny.edu. Bronx, NY 10451, Contact Name: Student Technology Help Desk Tap the name of yours, and then enter your password. Email: helpdesk@baruch.cuny.edu Next, you'll need to agree to the Terms and Conditions, and once you do so, the iPad will give you a dialog box confirming that you agree. Service Email Phone Number; Hours and General Information: Email the Ask a Librarian service (646) 312-1600: Acquisitions & Collection Management: Email the Ask a Librarian service (646) 312-1689: Archives: archives@baruch.cuny.edu (646) 312-1623: Circulation Desk (2nd floor) circulation@baruch.cuny.edu (646) 312-1660: Course Reserves: Phone: 1-718-270-4866 Blackboard for Students Workshop 03/12/20 . Email: studenthelpdesk@hunter.cuny.edu (Student Help Desk) John Jay College Of Criminal Justice. If this is your first time with any Apple device, you will need to create an Apple ID. Monday-Thursday:9:00am-5:00pm Menu > Zoom > +, In the View menu, select Zoom. in CUNY IT Help for more information on searching the knowledge repository and using the site. NDVjM2IyNjU1MWJjY2RhM2RjNzkzMmVlNjcwNzJjYzk4YjA5ZjcyNDNhOGQ5 CUNY IT Helpprovides the following advantagesin finding help and information about CUNY-wide technology applications and services: See Using CUNY IT Help in CUNY IT Help for more information on searching the knowledge repository and using the site. ) Email: tech-support@law.cuny.edu. The Virtual Open Computer Lab is accessible through the following link: A College Assistant cananswerany of your technology training questions or direct you to the appropriate technology department. If you already have an Apple ID, enter the username (usually your email address) and password. 524 W 59th St MWQ2ZGRhZmZhOGE3N2ZiODFlNzQwY2M0MDU5MjhiM2I1YjAwNDAzNTQ1NTU4 Flushing, NY 11367, Contact Name: Queens College Blackboard Support Fri: 8am5:45pm Phone: 1-646-364-9555 Email: helpdesk@sph.cuny.edu, Guttman Community College Microsoft SharePoint is a secure website-based document/video collaboration and management space designed for organizations. Using any web browser, staff can organize, share and access information from any device. 1. Tap Passcode Options to create a longer or shorter code or to skip this step. The City College of New York. OWJjZjRhMzJlMDc0Mzg0MTJiZGUzNmM2ZDA1NTFlNjhhMmRhNTRlMjkyOTMy IT Resiliency, Business Continuity & Disaster Recovery, Discrimination and Retaliation Reporting Portal. Phone Number . We also schedule the computer laboratories for classes. Location: Library Building, L-314 The HelpDesk serves as CSIs first line of defense for computer problems, questions and concerns. You can then start over using the New User link. Website: http://lehman.edu/itr/blackboard.php, Medgar Evers College Leveraging a. repository, CUNY IT Helps search engineprovides users with free text searchto findhelp and information inCUNY IT Help. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Contact IT Services. 2800 Victory Boulevard IT Helpdesk. Email: okabir@medc.cuny.eduHours: Monday - Friday between the hours of 9:00am - 5:00pm when fall and spring classes are in sessionMonday - Thursday between the hours of 9:00am - 5:00pm during summer session, Graduate School of Public Health and Health Policy, Contact Name: Help Desk To submit a service request or incident e-mail us at the Service Desk ( Press the log-in button to access resources to support your day-to-day faculty processes. 21. YTRkOTFlNzk2ZGI5NGQzMzE2NTU2ODU5ZGFhZmZiZmY2MjlmMWZiNzBiZDNm CUNYfirst not displayingproperly? Room 303, Hours: Hunter College695 Park Ave NY, NY 10065212-772-4000, Hunter College in the CUNY IT Help portal, Fall and spring: Monday Friday, 9am - 5pm, Fall and spring: Monday Thursday, 9am - 5pm, Friday 9am - 3pm, Use the Forgot password link to send a password reset link to your designated recovery email address- (instructions to, If a new user to CUNYfirst - click the New User link, (instructions to. NDdlY2JhYTc3ZmQ1NTNhZTJiOGYyMTk3ZTZlZWQ4ZjBmMWE1NTRjNzQ0Mjli New to SharePoint or MS 365? YTNlODI3In0= ZGUwYTAyYWVmNWMyOTZhNzMxNjliZGUyNTMzMmM2MjgwZjc5MmRhZDE2MWI4 CUNY IT Help is the first place students, faculty and staff should go to find help and information about CUNY-wide technology applications and services like CUNYfirst. Email:help.desk@lehman.cuny.edu, Phone: 718-270-6262 Hunter College 695 Park Ave NY, NY 10065 212-772-4000. Finally, tap Get Started. For CUNY Staff, in addition to performing administrative tasks relating to a students record, faculty and staff can manage employee-related activities like reviewing and updating personal details, tracking compliance-training requirements, and viewing payroll and compensation data. CUNYfirst Home Navigation Aid Add, Drop, and Swap Classes, New to SharePoint or MS 365? 28. Email addresses for individual members of the supervisory staff are listed below.
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