You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Every cruise line is a little different. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? Photo Credit: Solarisys / Shutterstock.com Both FCCs and onboard credits can be combined with. Contributor. This varies by cruise line. Choose from a wide variety of Caribbean sailings aboard our award-winning fleet, including our revolutionary Edge Series ships. If you choose to cancel without opting for a Cruise with Confidence FCC, the Celebrity Passages onboard credit will be forfeited. Couldnt just apply it over the phone. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. X\98I7'&_umi`6X $"IFY 3F RDHnA$ y RDJG8 V8BL wh endstream endobj startxref 0 %%EOF 125 0 obj <>stream You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Cruise lines have issued millions of future cruise credits to customers since the COVID-19 pandemic began in lieu of refunds for canceled sailings far more than at any other point in the history of cruising. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Rita Stolze, Royal Caribbean Associate Vice President of Trade Support & Service, clarified that Royal Caribbean has changed the rule on giving someone else their FCC. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise . For Cruise with Confidence and Remaining Balance FCCs, the process typically takes no more than 2-weeks from the date of . Hopefully it can be worked out. Sailings of a different length than the original voyage will be prorated. Hopefully it can be worked out. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Certain promotions will be excluded from the policy. A Future Cruise Credit (FCC) is a voucher for future travel. There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. It has a monetary amount associated with it, which can be used towards a new cruise booking. If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Most cruise lines are offering 125% FCC for cancelled . Then the going rate in other certificates is about 1/2 value. Can you use your Future Cruise Credit (FCC) on an existing booking? Yes. He made the decision to cancel his cruise and took a FCC that must be used by a certain date. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Modified Date: Feb 10, 2022. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. Announcing Our 2023 Cruisers' Choice Award Winners! No. QUESTION: If he does that and I have to cancel my cruise, will I receive a new FCC for the total amount of my cruise, an FCC for only the non-refundable deposit, or no FCC at all? You may want to ensure that your friend received the correct information, as I don't recall anyone posting that they have used an FCC in the manner you describe. Redeem Cruise Credit Future Cruise Credit FAQs Book your cruise without a deposit, and the value of your credit will be applied within 48 hours. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. The amount of Future Cruise Credit varies depending on the cruise line. The FCC holder has to call then they issued a new FCC to the recipient. On the other hand, I've seen many posts from people who have FCCs that they can't use and bemoan the fact that it's money lost. My TA come up with a workaround. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Thank you. Start completing the fillable fields and carefully type in required information. If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. Deadline to request a transfer is July 31, 2021. Affluent Media Group, a Dotdash Meredith company. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Several cruise lines will allow the balance of an FCC to be used on another sailing, but it is best to consult with a reputable travel agency to make sure you are maximizing the value. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. Plus, your own feed of TPG content. For more cruise guides, tips and news, sign up for TPGs cruise newsletter. The company is the largest seller of cruises in the world. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. The FCC are then applied to that reservation. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Thank you. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. The Royal Caribbean cruise line has made a change its customers have been asking about. Has anyone had success getting their FCC transferred to someone else? Has anyone had success getting their FCC transferred to someone else? The issue's been escalated to supervisors at both the agency and Celebrity. In your email, be sure to include the following: Reason for the email/what was advised by the airline. Couldnt just apply it over the phone. On 6/2/2022 at 1:50 PM, PTC DAWG said: Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCC's from family members to the Wife and I..it takes patience and a few calls. Are you looking for an answer to the question: "How does a future cruise credit work?" Will I receive a refund for those? A future cruise credit is a voucher good for a future cruise. Guests booked on Solstice or Millennium series ships may choose another ship in either series, guest booked on Edge series may choose any Edge, Solstice or Millennium series ship. When does my Global Suspension or Cruise With Confidence FCC expire? What kind of compensation will they receive? The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. What if they want to cancel over fear of the coronavirus (COVID-19) spreading? SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. Do any of you have experience with this issue? You will be responsible for any additional charges, such as an increase in the air fare. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. We may receive compensation when you click on links to those products. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. The amount of time that it takes to issue an FCC can vary and is heavily dependent upon the type of FCC, as well as the volume. As Norwegian Cruise Line says it is unable to issue partial refunds, all guests who complete an online submission request must agree that they are authorized to . Royal Caribbean has removed its "book redeem/by" deadline date for future cruise credits. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. When COVID-19 caused the cruise industry to curtail sailings, the cruise lines promised already-booked passengers more in credit (usually 125%) than what the cruisers originally paid for . Apr 28, 2022 11:08 AM EDT. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Has anyone had success getting their FCC transferred to someone else? The Celebrity Cruises credit card program is issued and administered by Bank of America, N.A. Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. FCC Coupon Number (s): 98765432. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. You can redeem any FCC by calling us! Deadline to request a transfer is May 4, 2022. Cancelled cruise on March 8 for March 14 sailing. Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. To Lift & Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. He has offered it to me at a deep discount. We give you our exclusive bonus offers , plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. FCC is redeemable for sailing from Singapore on or before 30 September 2021. How long will I have to redeem my Future Cruise Credit (FCC)? Royal Caribbean will allow a one-time transfer of an FCC to someone else. The deadline to request a transfer is May 4, 2022. Hope that helps. hbbd```b`` ,"%A$ Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. I did the booking under the "Cruise with Confidence" plan. Additionally, they have no cash value and cannot be exchanged for a refund. You get more when you book with us instead of booking directly with the cruise line. FCCs are not refunded back in the form of cash. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. The deadline to request a transfer is May 4, 2022. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. In addition, cruisers sometimes receive future cruise credits when [the cruisers] cancel a sailing. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? But during the COVID-19 pandemic, some lines have extended the "use by" dates for future cruise credits several times. To qualify for the new Cruise with Confidence policy, what is the last day to cancel? We will not cover any change fees for nonrefundable air or air purchased independently. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. Powered by Invision Community. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? Residents of North America with nonrefundable flights booked through Flights by Celebrity will need to contact the air carrier to check for available options. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Our points-obsessed staff uses a plethora of credit cards on a daily basis. You can redeem any FCC by calling us! SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. 1. Hes sailed on more than 150 ships. A list of exclusions will be provided. View the terms and conditions for all offers and incentives available from The Celebrity Commitment. During a webinar with travel agents on Wednesday, Royal Caribbean informed travel agents they can do a one-time transfer of an FCC to someone else. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. My clients are uncertain about confirming the booking. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. The FCC has been partially applied. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. How can CruiseCare help with regard to coronavirus (COVID-19)? By Announcing Our 2023 Cruisers' Choice Award Winners! FCC may be transferred to another guest in an Individual or non-contracted Group booking. They must be used before they expire or the value is forfeited. In some instances, your travel agent can even hold your reservation while waiting for the cruise line to apply your FCC. It's my understanding that you can only transfer an FCC to someone who is part of the same booking. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. They already know you got free credit for not taking cash . Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. hellcat vs p938; simple small front yard landscaping ideas low maintenance; jenny's super stretchy bind off in the round; senate democratic media center If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. May I transfer my FCC to another guest? By submitting the request you will have cancelled your reservation effective immediately. This FCC is non-transferable and expires 12-months from the issue date.
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